Services
Managed IT Services That Keep Your Business Running
Technology is critical to your organization's daily operations. ARC Tech provides proactive managed IT services designed to keep your systems secure, reliable, and operating efficiently.
Schedule a Managed IT ConsultationRather than reacting to problems after they occur, our approach focuses on monitoring, prevention, and continuous improvement so your team can focus on running the business. ARC Tech acts as your outsourced IT department — handling day-to-day support while keeping long-term reliability and security in view.
What Managed IT Includes
Every ARC Tech managed IT engagement includes a core set of services designed to keep your systems running and your organization protected.
Service Tiers
ARC Tech offers three service tiers to match the complexity and scale of your organization's needs.
ARC Pro
Reliable IT support for businesses that need dependable system monitoring and maintenance.
- Proactive system monitoring
- Patch management
- Helpdesk support
- Backup management
- Microsoft 365 administration
ARC Pro+
Enhanced protection and infrastructure oversight with advanced security and system monitoring.
- Everything in ARC Pro
- Advanced endpoint security
- DNS filtering & threat prevention
- Email security & phishing protection
- Network infrastructure monitoring
ARC Elite
Technology leadership and strategic oversight for organizations that require long-term IT planning.
- Everything in ARC Pro+
- vCIO / fractional IT director
- IT roadmap & budgeting
- Vendor management
- Strategic technology guidance
Feature Comparison
See exactly what's included in each service tier at a glance.
| Feature | ARC Pro | ARC Pro+ | ARC Elite |
|---|---|---|---|
| Proactive Monitoring | |||
| Patch Management | |||
| Helpdesk Support | |||
| Backup Management | |||
| M365 Administration | |||
| Advanced Endpoint Security | |||
| DNS Filtering | |||
| Email Security | |||
| Network Monitoring | |||
| vCIO / IT Director | |||
| IT Roadmap & Budgeting | |||
| Vendor Management | |||
| Strategic Guidance |
Ready to Get Started?
Contact ARC Tech to discuss the right managed IT tier for your organization.
Schedule a Managed IT Consultation